Training should not be painful. I incorporate coaching techniques into my training sessions so that the participants are actively engaged. I also bring a certain lightness to the training room; people learn better when they are enjoying themselves. Generally, we will discuss a concept, engage in some sort of classroom activity and discussion in order to make the learning personal, and then plan specifically how to use the new information outside the training room.
I provide training on a wide variety of topics. Leadership is my specialty. I facilitated a leadership series in Pinehurst, NC, for five years and have provided a number of leadership programs in a variety of industries. A list of leadership development workshops that I have created is below. I provide training on other topics as well, such as customer service, presentation skills, meeting facilitation, and time management. I prefer to create a training program to meet the unique needs of an organization rather than use a cookie-cutter approach.
Leadership Development Workshops Created by Kathy Stoddard Torrey
Myers-Briggs Type Indicator (MBTI)
Participants will take the MBTI assessment and learn their personality types from a category of sixteen different types. A discussion of personality type results in an understanding of individual differences and how those differences affect the way people think, communicate, and interact. Participants will learn how to best use their own strengths and how to properly appreciate and use the strengths of others to benefit their organization.
- Learn about the four dichotomies outlined by the MBTI.
- Identify the indicators and motivation of the various types.
- Discuss relevance to leadership style and effectiveness.
- Learn what their own types are and how best to use their personality preferences to
The group will discuss the personal and social competencies required for Emotional Intelligence and how mastering those competencies can lead to relationship success which is the foundation of great leadership.
- Discuss self-awareness, self-management, social awareness, and
- Determine their own specific weaknesses and strengths.
- Create a personal plan of action.
Introduction to Leadership Principles and Behaviors
Participants will personalize leadership concepts articulated by prominent leadership authorities such as James Kouzes, Barry Posner and Peter Senge. The focus of the discussion is determining what successful leadership looks like.
- Discuss the difference between authority and personal influence and the effectiveness
- Decide what type of leader they want to be and which values are essential to
- List and practice the characteristics they want to bring to their leadership discussions.
Leadership and Self-Deception
Participants will read and study the lessons in the book, Leadership and Self-Deception. Discussion will focus on how leaders deceive themselves about their motives and actions and how that deception affects their interactions with others and ultimately their effectiveness as a leader.
- Learn the steps to self-betrayal.
- Discuss what it means to be “in the box” towards others.
- Focus on recognizing their own self-deceptions.
- Work with others to create a plan to avoid the pitfalls of self-deception in order to be more effective and create an environment that fosters organizational and personal success.
Communication and Feedback
Participants will learn about the three types of communication: verbal, nonverbal, and symbolic. Discussions will include the most useful perspective for effective communication, specific procedures for active listening and feedback, and how to avoid the most common communication toxins. The emphasis of the class is the importance of positive communication as a means to accomplish desired outcomes. Participants will practice techniques that will allow them to share information in effective and
- Discuss obstacles to clear communication.
- Learn the importance of a “listening” perspective.
- Master simple, objective feedback techniques that make it easier for participants to both give and receive feedback which will be crucial during role play and for ongoing personal development.
Participants learn about their own preferences and assumptions around conflict. Discussion includes the different styles of conflict resolution and when each is appropriate. Participants will practice creating an environment conducive to information exchange and the conflict resolution process by practicing skills through role play.
- Learn the various levels and challenges of conflict.
- Discuss various conflict resolution approaches and when each is appropriate.
- Practice resolving conflicts with others.
- Learn how to help others resolve conflicts.
Coaching for Improvement and Success
Successful coaching is a key skill needed in order for leaders to be effective. Participants will discuss the coaching cycle and how it is an ongoing process. The basis of ongoing and performance review evaluation is observed behavior and participants will practice coaching and giving feedback in
- Discuss the influence of attitude and intent on the coaching process.
- Learn the three areas to investigate during a coaching discussion.
- Practice using objective statements during the coaching process.
- Learn an effective formula for opening the coaching discussion and keeping it on track.
Change is a constant in today’s business world. Helping employees move quickly and smoothly through change is a critical leadership skill and essential for an organization’s continued success.
- Learn the first three questions to ask themselves about a change.
- Practice translating a change into a vision.
- Discuss ways to measure progress and establish accountability during a change.
The course will discuss motivation theory and blend previous course material into a discussion of how to influence others to perform their best.
- Learn how to create an organization vision that motivates employees.
- Discuss how their own perspectives, attitudes and behaviors affect the motivation of others.
- Establish concrete goals around increasing positivity which leads to increased productivity
I am a certified facilitator for Achieve Global and Development Dimensions International (DDI). Here is a list of classes for each that I have facilitated:
- Activating Change: Individual Contributor’s Version
- Activating Change: Manager’s Version
- Addressing Emotions at Work
- Building Team Pride and Purpose
- Building Trust Under Pressure: The Basic Principles
- Conducting Performance Reviews
- Delegating for Shared Success
- Developing Others
- Developing Team Agility: Day-to-Day Tools
- Giving Recognition
- The Hallmarks of Supervisory Success
- Leading Meetings: Facilitating for Results, Managing Your Priorities
- Principles and Qualities of Genuine Leadership
- Principles and Qualities of Genuine Leadership: Manager’s Version
- Providing Constructive Feedback
- Resolving Conflicts With Your Peers
- Resolving Conflicts Within Your Team
- Reaching for Stellar Service
- Caring for Customers
- Healing Customer Relationships
- Dazzling Your Customers
- Serving a World of Customers
- Teaming Up for Seamless Service